SHIPPING WITHIN AUSTRALIA
Orders to residential and business addresses will be dispatched via Australia Post and require a signature upon delivery.
All orders to PO Boxes will be sent via Australia Post Express.
Current standard shipping rates on all deliveries within Australia include:
- Shipping is a flat rate of $10
VIC,NSW,QLD - Up to 2-5 business days from collection
TAS, SA, WA, NT - Up to 7 business days from collection
*CONTROLOGY ACTIVE reserves the right to make changes to shipping rates and carriers at any time without notice. This includes waiving or discounting shipping rates at any given time.
CONTROLOGY ACTIVE provides shipping to most countries using DHL Express. This includes both trackable and non-trackable shipping services, depending on your location.
Customers should expect orders to arrive between 3 and 10 business days, depending on location. Parcels are occasionally stopped in customs, which can create delays.
OUR INTERNATIONAL SHIPPING RATES ARE
- $30 flat rate to all other destinations, including New Zealand
This covers transportation charges only.
CONTROLOGY ACTIVE does not take any responsibility for Customs delays, taxes and duties may apply in different countries. It is up to the customer to be aware of any taxes or duties they may be liable for upon delivery of the order. Contrology Active is unable to advise on, or have any control over customs charges.
Please be advised that once an order has been booked and packed, it is not possible to redirect or cancel shipments.
During the holiday season please keep in mind that shipping and processing delays may be experienced. This is due to the increased volume of parcels, potential courier delays and public holiday closures.